Delivery

Free, Fast, Reliable, and Discreet Delivery

We offer a variety of delivery services all across the UK. We predominantly use DPD and Royal Mail to deliver.

Please note delivery countdown will be from the point the pharmacist or prescriber has checked and approved the medication.

The Family Chemist does not take responsibility for any delays in a delivery. A refund for next day delivery will be provided if there is a delay due to the fault of the courier company. Delays due to nationwide stock shortages or issues out of The Family Chemist control would not result in a delivery fee refund. However, we cannot provide you with a refund for the medicine.

If you need your medicine for the next working day please pay for next working day. A delivery is deemed lost after 10 working days. A working day does not include weekends or bank holidays.

Prescriber approvals are taking considerably longer for weight loss patients due to the new regulations. New patients can take up to 7 days to approve a prescription.

Service	Price	Delivery
UK Standard Delivery (excludes weight loss injections)	£2.99 FREE delivery on orders over £20	1-3 working days
UK Next Day Delivery (Signature Required)	£6.99	Next Working Day. Monday – Friday (Excludes Weekends and Bank Holidays) 2pm Cutoff
UK Saturday Delivery (Signature Required)	£9.99	Saturday Delivery (Order Before 2pm Friday)
DPD Postage and Packaging (Signature Required)	£4.99	Up to 1-2 Working Days after Prescriber Approval
Royal Mail Postage and Packaging (Signature Required)	£4.99	Up to 1-2 Working Days after Prescriber Approval

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