A few years ago, my husband Sunny came to me with an idea of opening an online digital pharmacy. Sunny is a UK fully qualified MRPharmS PGDip Clinical Diploma Independent Prescriber with over 10 years of experience in community pharmacy where he worked as a regional manager, store manager and operations manager for a large firm and represented the entire Nottinghamshire Community Pharmacy workforce within the Local Pharmaceutical Committee. He then pursued a further 5 years in Primary Care and the Clinical Commissioning Group where he had developed excelling clinical skills.
He noticed working in a bricks and mortar Pharmacy meant opening for limited hours, long waiting times and poor accessibility for some of the patients causing them stress. However, putting a face to our lovely patients and families was one key advantage which current online pharmacies lacked. Our vision was to improve and tackle these difficulties and create an online pharmacy where technology and innovation would enable more convenient access to your medication and your clinician. We at the Family Chemist strive to put a face to all our patients and offer video calls as one option of offering advice to maintain the family spirit within our communities.
I, Nikita Dhain, studied psychology in university and spent over 10 years within the care sector caring for adults with autism and learning disabilities. The service users and my colleagues became my family and we all learnt to look after each other. As my own family grew, I wanted to offer my family qualities to my community. I believe this is what the online world lacks and to offer a successful healthcare business it is key to maintain a family essence. This is where the idea of a family led online pharmacy flourished.
A few years on I am now a mother to two beautiful young girls Evanna and Ariella who are both at school and nursery. This is the perfect opportunity for me and my husband to make our dream a reality. My family have supported me and given me the inspiration to bring health care into a new modern era.
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