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PURCHASE

Buy something online and collect 1 point for every £1 spent. 

COLLECT

Every 1 point is worth 1p. Check on My Accounts page to see what they’re worth.

SPEND

Use your points value instead of cash next time you shop at The Family Chemist.

How myFamilyChemist Rewards Works

When you're a member,

we get you - and you get rewarded for it

Refer a friend

A friend of yours is a friend of ours 

Share your unique link with as many people as you like. When they purchase one of our products, you’ll get free 1000 points (£10) to spend at The Family Chemist.

All you need to do is follow these four simple steps.

1. Login

click picture myfamilychemist rewards

Go to thefamilychemist.co.uk/myaccounts on your points dashboard.

2. Get your unique link

myfamilychemistrewards on computer

Head to your points dashboard to collect your unique link.

3. Share it with your friends and family

myfamilychemist rewards graphic

Copy and paste your unique link and send it to everyone you know by email, text or social media. 

4. Claim your points

myfamilychemist rewards - money falling into hand

Get your hands on your 1000 (£10) points as soon as your friend or family members complete a purchase. 

Consult a doctor at our online pharmacy - buy discreet treatment

Frequently asked questions

You are automatically enrolled on to the scheme on your first purchase and are able to enjoy redeeming the points in your future purchases.

One point is worth one penny to spend on products online at thefamilychemist.co.uk. We will not exchange myFamilyChemist points for cash; the offer is non-transferable. You cannot earn points on delivery charges.

During the checkout process, you will be given the option to spend your points on your order. 

You can receive exclusive offers by email by registering to our mailing list on the home page of www.thefamilychemist.co.uk.

The points are automatically generated upon your first purchase on your account.

myFamilyChemist points cannot be amalgamated with other registered accounts under the same name or family name.

You cannot request points to be added to previous purchases.

You will find the total number of points you hold by checking your balance online via My Account.

Or

You will see the total number of points you hold upon completing each order.

The points are automatically added to your account once the order is checked by our clinician and in completion. If your order is refunded or returned the points will be deducted from your account.

Terms and Conditions

  1. myFamilyChemist rewards scheme is operated by The Family Chemist Ltd, 13 Poplars Court, Nottingham, NG7 2RR. Registered in England & Wales company no. 15313203
  2. myFamilyChemist rewards scheme is only available to a United Kingdom resident aged 18 years or over.
  3. The Family Chemist can cancel, withdraw, or alter the scheme at any time, including changing the terms and conditions of the scheme or changing any individual customer myFamilyChemist rewards accounts.
  4. myFamilyChemist rewards scheme is only valid for UK customers and can only be redeemed on the website: thefamilychemist.co.uk
  5. myFamilyChemist rewards scheme only applies to the one individual registered on the account.
  6. The myFamilyChemist points cannot be amalgamated if the customer owns a number of different accounts.
  7. myFamilyChemist rewards scheme is for personal use only; business use is strictly prohibited and is considered abuse. The Family Chemist reserves the right, at any point, to determine whether a transaction constitutes business usage.
  8. The Family Chemist can, at any point, removing or suspend a myFamilyChemist rewards account if we have reason to believe that the scheme has been abused or the customer has used the scheme against its terms and conditions.
  9. The Family Chemist will remove myFamilyChemist rewards or points if the account has not been used for more than a year or the account has been closed.

Collecting myFamilyChemist Points

  1. myFamilyChemist Rewards Scheme provides points which can be used to which can only be used on a future purchase on the thefamilychemist.co.uk website.
  2. The standard number of points you will collect is one myFamilyChemist point for every £1 you spend on qualifying purchases. The points will be added to your account at the time you buy products and services included in the scheme.
  3. If you forget to redeem the points to purchase, then you cannot request to manually redeem them by contacting thefamilychemist.co.uk colleague.
  4. The Family Chemist reserves the right to withdraw points promotions/offers without notice.

Spending myFamilyChemist Points.

  1. One point is worth one penny to spend on products online at thefamilychemist.co.uk. We will not exchange myFamilyChemist points for cash, and the offer is non-transferable.
  2. Points cannot be spent on prescription, selected dispensary items, pharmacy services, selected medicines, infant milks, gift card and delivery charges.
  3. The Family Chemist reserves the right to ask for identification such as driving license when spending points.
  4. We reserve the right to substitute or remove products and services available for myFamilyChemist points collection and redemption online without notice.
  5. Spending points may be subject to availability online.

Returning Goods.

  1. Returned products for a refund will deduct their points from your myFamilyChemist rewards account.
  2. If a product you buy with myFamilyChemist points needs to be returned then we will credit your account with the right number of points. No cash refunds will be given in these circumstances.

Join myFAMILYCHEMIST newsletter to get exceptional benefits like:

Exclusive Points

Awards

Unlock exclusive offers

Register at My Accounts and make a purchase to start collecting points.

Sign in to myFAMILYCHEMIST to get rewarded:

Exclusive Points

Awards

Unlock exclusive offers

Register at My Accounts and make a purchase to start collecting points.