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2025: Our Year in Review

As 2025 comes to a close, we’re proud to reflect on the progress we’ve made as a business and the milestones we’ve reached over the past 12 months.

We would like to thank our patients for continuing to trust us with their care. Whether supporting NHS prescriptions, private treatments or everyday health advice, it’s a privilege to play a part in your healthcare journey.

Our 2025 Highlights

  • Team growth: We welcomed 35 new colleagues this year, with 27 continuing to help drive our growth and patient care forward.
  • New premises: We successfully relocated to a larger site, giving us greater operational capacity and an improved experience for patients.
  • Royal Mail Conference: Invited to feature at the Royal Mail Conference, recognising our growth and strong partnership.
The Family Chemist staff photo outside their offices
  • Nottinghamshire County Cricket Club partnership: We became an official partner at Trent Bridge, strengthening our presence in the local community.
  • Media coverage: Featured twice in West Bridgford Wire and interviewed on BBC Radio Nottingham and BBC East Midlands, reinforcing our position as a trusted, family-run pharmacy.
  • NHS contract secured: A major milestone that strengthens our clinical offering and the trust placed in us.
The Family Chemist director on BBC News
  • Community impact:
    • Sponsored a local school running track to support children’s health and wellbeing attended by Paralympian Richard Whitehead MBE.
    • Took part in a charity breast cancer run to raise awareness and support vital causes.
    • Delivered a Community Health Day at David Lloyd, offering free health checks and speaking directly with local residents.
  • Regulatory excellence: Successfully passed our GPhC audit, demonstrating our continued commitment to safety, quality and high clinical standards.
The Family Chemist directors with Richard Whitehead presenting fundraising cheque to school

It’s been a year of growth, partnerships and deeper community connections, but at the heart of it all remains our simple purpose: providing accessible and affordable healthcare for all. 

We’re excited for 2026 to be an even busier, happier and healthier year for our patients and our team.

To be the first to hear about our latest news and events, follow us @thefamilychemist on social media. 

The Family Chemist | UK Online Pharmacy | NHS Prescriptions
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