Delivery
Free, Fast, Reliable, and Discreet Delivery.
We offer a variety of delivery services all across the UK. We predominantly use Royal Mail to deliver.
Easter Opening Times
Last order dates: prescriptions (NHS and private) must be ordered by Tuesday 31 March, and pharmacy shop orders by Wednesday 1 April at 2pm.
03 April Good Friday – Closed
04 April Saturday – Closed
05 April Easter Sunday – Closed
06 April Easter Monday – Closed
07 April Tuesday – Open 9-5 as usual
We offer a variety of delivery services all across the UK. We use Royal Mail to deliver our parcels.
Please note delivery countdown will be from the point the pharmacist or prescriber has checked and approved the medication.
The Family Chemist does not take responsibility for any delays in a delivery. A refund for next day delivery will be provided if there is a delay due to the fault of the courier company. Delays due to nationwide stock shortages or issues out of The Family Chemist control would not result in a delivery fee refund. However, we cannot provide you with a refund for the medicine.
If you need your medicine for the next working day please pay for next working day. A delivery is deemed lost after 10 working days. A working day does not include weekends or bank holidays.
(When choosing Local Collect delivery, please ensure you select a Post Office branch that participates in the Local Collect service.)
How long does it take for prescribers to approve my medication? Prescriber approvals can take up to 1 working day. If the prescriber has a question they will reach out to you. Please note we are closed over the weekend.
| Service | Price | Delivery |
| UK Standard Delivery (excludes weight loss injections) | £2.99 FREE delivery on orders over £20 | 1-3 working days |
| UK Next Day Delivery (Signature Required) | £6.99 | Next Working Day. Monday - Friday (Excludes Weekends and Bank Holidays) 2pm Cutoff |
| UK Saturday Delivery (Signature Required) | £9.99 | Saturday Delivery (Order Before 2pm Friday) |
| Royal Mail Postage and Packaging (Signature Required) Fridge Medicines Only | FREE | Up to 1-2 Working Days after Prescriber Approval |
| Royal Mail Local Collect | £9.99 | Delivered to a post office of your choice after 1-3 working days from approval |
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