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Travel Letter

This service is only available for patients using The Family Chemist services. DO NOT use this service if you have not brought from us or are not currently using the medication

If you travel with medication or medical devices, you should obtain a letter from your GP or specialist to transit through security/customs. This letter can also help if you need to replace lost/damaged/stolen medication or seek medical attention abroad. This letter should detail the following:

  • all prescribed medication
  • all necessary monitoring and dispensing equipment
  • the necessity of carrying medication, Saxenda, needles, syringes etc, in hand luggage
  • contact details in case information or advice is needed during long trips


Saxenda / Wegovy travel letter - The Family Chemist - online pharmacy

Travel Letter (1 working day)


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Saxenda / Wegovy travel letter - The Family Chemist - online pharmacy

Travel Letter (5 working days)


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Frequently asked questions

Please note that according to current security regulations, any liquid items that you carry in your hand luggage must be in containers of 100ml or less. However, there are some exceptions to this rule, such as essential medicines for your trip. If you need to carry medicines in larger quantities, it is important to authenticate this with the authorities beforehand.

If you need to carry essential medical equipment through airport security, you are permitted to do so in your hand luggage. However, you must carry documentation from a qualified medical professional to support the medication and equipment. It is recommended that you show this letter to the airline staff. In case of any issues, you can request to speak to a manager or senior member of staff.


The Civil Aviation Authority’s Advisory Health Unit recommends that people with essential medicine should always contact their airline before travelling to discuss medical devices they need to take on board an aircraft.

Some airlines will require you to notify them of your medical equipment before the flight and fill in additional paperwork. If you don’t do this, you might, in some cases, not be allowed to board the aircraft with your medication.

Only take enough Saxenda with you to cover your holiday.

You can keep the Saxenda pen for one month when stored at a temperature below 30°C or in a refrigerator (2°C to 8°C). Do not freeze. Do not put Saxenda in your check-in bag as it will freeze in the aeroplane compartment.

If you are travelling for less than 30 days and the temperature is below 30 degrees you do not need to take a icepack with you.

An alternative option would be to carry the frozen icepack and temperature controlled pouch in your check in bag and use it when you land if the temperature is above 30 degrees.

Get your prescription medication in three easy steps. I know – Simple and hassle free. Go on give us a go. You won’t be disappointed.

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Complete a free quick online questionnaire for the treatment selected

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Choose your preferred prescription medication

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Receive your medication discreetly on the next day from our UK registered pharmacy

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